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> Making a refund via the WooCommerce

WARNING: Your shop must have the REST Web Services option activated to be allowed to perform a refund from your CMS.

Before you perform a refund, make sure you have properly configured the REST API keys section in the General Configuration menu of the payment module.

To perform a refund via your the Back Office of your CMS:

  1. Go to WooCommerce > Orders.
  2. Click on the order that you would like to refund.
  3. Click the Refund button.
  4. Enter the amount from the Refund Amount field.
  5. Click the Manual Refund button.