To use risk management on the Magento CMS, the merchant must:
- Opt for the Scellius offer that includes the Advanced risk assessment option.
- Enable a rule whose action modifies the transaction validation mode.
When the risk module applies the rule for a transaction, the order status is set to To validate payment.
In the order details view, the merchant can cancel or validate the payment:
Validate payment
Click Validate Payment:
- If you have opted for the Scellius offer with the Web Services option, the transaction status changes to Waiting for capture
- If you have opted for the Scellius offer without the Web Services option, a message will inform you that the payment must be validated via the Back Office Scellius
- the order status changes to Processing,
- The paid amount is updated
Refuse the payment
Click Deny Payment:
- If you have opted for the Scellius offer with the Web Services option, the transaction status changes to Canceled
- If you have opted for the Scellius offer without the Web Services option, a message will inform you that the payment must be canceled in the Back Office Scellius
- The order status changes to Canceled
Here is a tip if you have opted for the Scellius offer without the Web Services option
If you enable the Instant Payment Notification URL on an operation coming from the Back Office, canceling or validating a payment in the Scellius Back Office will automatically update the order status in Magento.