IMPORTANT: To cancel a subscription via the WooCommerce Back Office, it is mandatory to:
- Use WooCommerce Subscriptions, if you use another module you must ask a developer to integrate this feature for you.
- Have the Web Services REST Subscription option.
- Configure the REST API keys Web Services.
To cancel a subscription:
NOTE: The buyer can also request a subscription cancellation. However, the merchant will have to confirm the cancellation to end the subscription (step 5).