You can use the filters provided for that matter.
- Once you are logged in to your mobile application, choose the desired shop if you have several of them (Switch stores from the app).
- Via the “Payment orders” screen, open the side menu by clicking on the top right corner of your screen.Several filters are at your disposal for easily finding your payment link. You can:
- Enter the order reference and click OK for performing the search.
- Enter a date range by specifying the Minimum creation date and Maximum creation date for the payment link, then click OK.
- Enter a Minimum amount and/or a Maximum amount and press OK to limit the results.
- Select the transmission channel that was chosen when the payment order was sent and click OK.
- Select the status of the desired payment order and click OK.
- Select the creator of the payment link. Using this filter, you will have the possibility to select myself for displaying the payment orders created by the same user ID of the Merchant Back Office as the one logged in to the application.
It is possible to combine filters to get a more accurate result.
At any time, you can press “Reset” to reset the search filters.