To perform this action you must know your current password. If this is not the case, go to chapter I forgot my password
- Log in to the mobile application.
- Open the sidebar by clicking the menu icon in the top left corner of your screen.
- Select the Settings menu.
- Select Change password by clicking the three dots in the right top corner.
A "Change Password" window opens.
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Set a New password.It must respect the specified security rules and must be known only to you.As part of its counseling services, La Banque Postale informs you of good practices in terms of creating and managing your Scellius Merchant Back Office password. Hence, we recommend that you view the latest version of the document “Recommendations for multi-factor authentication and passwords” available on the ANSSI website: Best practices - Agence nationale de la sécurité des systèmes d'information (ssi.gouv.fr).
Once the password is validated, a confirmation message will appear at the bottom of the screen.
You will receive a confirmation e-mail that your password has been changed.
If you have not received the reset proposal e-mail, make sure you have entered the correct login or e-mail address correctly. Check also the spam inbox.