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Receive a notification when a payment is flagged for manual approval by the risk management module

If you want to receive an email when a payment is flagged for manual approval by the risk management module, you must:

  1. Add the Raise an alert action to your risk rule.
    1. Sign in to the Merchant Back Office.
    2. Go to the following menu Settings > Advanced risk assessment.
    3. Select the tab corresponding profile that you wish to edit.
    4. Expand the profile you're looking for, then click the Add button.
    5. Select the Escalate an alert action, then click Validate.

  2. Create a specific notification rule for risk management.

    See the Creating Risk Management-Specific Notification Rules chapter in our user guide.