- Log in to the mobile application.
- Open the sidebar by clicking the menu icon in the top left corner of your screen.
- Select the Settings menu.
- Select Change password by clicking the three dots in the right top corner.
A "Change Password" window opens.
-
Set a New password.
It must respect the specified security rules and must be known only to you.As part of its counseling services, La Banque Postale informs you of good practices in terms of creating and managing your Scellius Merchant Back Office password. In this regard, we recommend that you consult the latest version of the document “Recommendations on Multi-Factor Authentication and Passwords,” available on the ANSSI website: Best Practices - National Agency for the Security of Information Systems (ssi.gouv.fr).
Once the password is validated, a confirmation message will appear at the bottom of the screen.
You will receive a confirmation e-mail that your password has been changed.
Si vous n'avez pas reçu l'e-mail de proposition de réinitialisation, assurez-vous d'avoir saisi correctement le bon ID utilisateur ou la bonne adresse e-mail. Vérifiez également la boîte de réception des courriers indésirables.