The payment was declined by the buyer's bank due to reason 57 - Transaction not allowed for this cardholder.

The type of transaction is not compatible with the card type or the card's options.

Examples:

• The buyer attempts to make an online payment with a cash withdrawal card
• The buyer has blocked online transactions or international payments on his or her card.

What can you do?

• Ask your buyer to check the card configuration or options.
• Ask the buyer to contact their bank for more information about the reason for the decline.
• Ask the buyer to use a different payment method.