Your first connection is a three-step process:

Sign in to the Merchant Back Office.

In this step, you will need to enter your username and temporary password received by e-mail.

 If you did not receive the e-mail, make sure you provided the correct e-mail address. Check your spam folder as well.

Verify the security codeIn this step, you must enter a security code to authenticate your connection.

This code is in no way considered as a password.

To learn where to find your security code, see chapter Find the security code

Customize the password

In this last step, you will need to enter and confirm the password you have created.

 As part of its counseling services, La Banque Postale informs you of good practices in terms of creating and managing your Scellius Merchant Back Office password. Hence, we recommend that you view the latest version of the document “Recommendations for multi-factor authentication and passwords” available on the ANSSI website: Best practices - Agence nationale de la sécurité des systèmes d'information (ssi.gouv.fr).

For your first connection:

1. Go to the login page of your Merchant Back Office: https://scelliuspaiement.labanquepostale.fr/vads-merchant/
   You must have your login and temporary password to log in to the Merchant Back Office. This information was sent to you by e-mail when you registered.
2. Enter your username in the first input field.

3. Enter your password in the second input field.
   In case of an entry error, several messages may appear.

   Message	Description
   Please enter your login.	The login has not been entered.
   Please enter your password.	The password has not been entered.
   Unknown connection identifiers, please retry.	The entered login/password are incorrect.

4. Click Sign in.
   As a security measure, after three (3) incorrect password entry attempts, your account will be locked.

   After that, there are two possibilities. Select your scenario:

   I have specified a cell phone number in my account

   I have not specified a cell phone number in my account