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Send an email if a deferred payment is declined

To send an email to the buyer if a deferred payment is declined:

  1. Sign in to the Merchant Back Office.
  2. Go to the Settings > Notification rules menu.
  3. Click Create a rule at the bottom of the screen.
  4. Click on Advanced notification.
  5. Select E-mail sent to the buyer for Type of notification.
  6. Click on Next >.
  7. Check the Transaction declined during the automatic authorization process box.
  8. Click on Next >.
  9. Enter the rule name in the Rule reference parameter.
    Example: “Deferred payment refused email”.
  10. Click on Create.

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