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Creating and sending a payment order

  • Log in to the mobile application.

    The Payment orders screen will be displayed by default. If not, open the sidebar by clicking the three dashes at the top left of the screen and then click Payment orders.

  • If you have several shops, make sure you have selected the desired shop.

    To change the shop, see Changing the shop via the application.

  • First, click the + icon in the lower right corner.
  • Enter the amount of the payment order.
  • If you want to send the payment order in a currency that is different from the default currency of the selected store, click the displayed currency and choose the one you wish to apply.

    Please note that regardless of the currency selected and transmitted in the payment order, the transaction will be converted into euro by the payment gateway.

    If you are interested in expanding the list of available currencies, contact the E-Banking Merchant Support Service

  • Enter an order reference. You can find this reference in the details of the associated transaction.

    It is possible to make this entry mandatory or optional (see Personalize my order creation path).

    • You have two options when sending the payment link: Express mode is activated (see chapter What is the express mode?).In this case, you can make a simplified delivery. Click Create and share to send the payment order through the channels available on your phone.

    The phone’s sharing menu opens and shows the applications available for sharing the payment link.

    The Express mode is disabled

    In this case, you have access to advanced options.

    For example, you can send the payment order via a channel available in the mobile application. This type of channel, available according to your offer, gives you the possibility to complete the payment order before sending it.

    Click on a channel among the icons available at the bottom of the screen (MAIL, SMS1, etc.).
  • Fill in the information required by the selected communication channel (e-mail address, phone number, etc.) and click Continue.
  • If necessary, complete the payment order via the Advanced options. You can:
    • Enter your e-mail address if you wish to receive a copy of the payment order.
    • Define an end date for the validity of the payment order, after which the buyer will no longer be able to pay.
    • Change the language in which the order is received.
    • Choose the transaction validation mode.
    • Change the delay for transaction capture at the bank.

    For more information on these advanced options, you can see the payment order guide available in our online document archive.

    • 1 For sending the order by SMS, you must purchase an SMS pack from Lyra SMS, as specified in your special membership terms and conditions

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