A transaction with manual approval expires if it is not approved in time.

What should you do if a transaction expires? You have 2 options:

Duplicate the transaction

However it is possible to create a new transaction by duplicating it.

During duplication of a transaction, a new authorization request is made with the card number that corresponds to the original transaction.

This transaction does not have a payment guarantee.

To duplicate the expired transaction:

1. Sign in to your Merchant Back Office:
2. Locate and select the transaction,
3. Click Duplicate.
   
4. Modify the field if necessary.
5. Click Duplicate.

Send a payment link

Send a payment Link to the buyer:

1. Sign in to the Merchant Back Office.
2. Go to the Management > Payment orders menu.
3. If the tab is not available, contact the E-Banking Merchant Support Service to subscribe to the Payment Link option.
4. Click the Add button.
5. Click on the Payment order of your choice.
   Example: Create an order via e-mail.
6. Enter the amount of the payment order.
7. Enter the Buyers email in the parameters to.
8. Modify other parameters as required.
9. Click Send button.

e-mail