You can no longer modify the payment dates of a subscription once the effective date has passed.

The only option is to cancel the current subscription and create a new one.

Cancel a subscription via the Merchant Back Office:

1. Sign in to the Merchant Back Office.
2. Go to the following menu Management > Recurring payments. To access the Management > Recurring payments menu, your user account must have the right "View transactions, tokens and subscriptions".
3. Search for the token in List of tokens.
4. Click on the relevant token.
5. Search for the subscription in List of associated recurring payments.
6. Click on the relevant recurring payment.
7. Click Terminate button.

Create a subscription via the Merchant Back Office:

1. Sign in to the Merchant Back Office.
2. Go to the following menu Management > Recurring payments. To access the Management > Recurring payments menu, your user account must have the right "View transactions, tokens and subscriptions".
3. Search for the token in List of tokens.
4. Click on the relevant token.
5. Click on Create.

If you need to regularly modify your subscription payment dates, we recommend using a file-based integration.