If you have multiple contracts for SEPA transfers, it can be difficult to determine which contract the transfer was made under during reconciliation.

However, when creating the contract, we can fill in a field called the soft descriptor, which will appear on both the buyer’s and the merchant’s account statements.

To display this field, simply contact the E-Banking Merchant Support Service and provide them with the text you want to appear in the soft descriptor field.

For more information on this field, see the Payment Reconciliation chapter in the Integrating Payment Methods Initiating a SEPA Transfer documentation.