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  • Service status
    Monitoring incidents in real time
  • Documentation
  • Tutorials
  • Contact
  1. Help Center Scellius
  2. FAQ
  3. Transaction management

Transaction management

  • Check the bank deposit
  • Modifying a Subscription That Has Already Begun
  • Distinguish between payments and refunds in the Merchant Back Office
  • To which bank account are payments sent?
  • Cardholder field not found
  • Send the Instant Payment Notification not available in the dropdown menu
  • identifier an installment payment on the Merchant Back Office
  • Description of the icons in the Payment Method section
  • Add a column to the Merchant Back Office
  • Problem viewing PDF ticket
  • Validating Multiple transactions
  • “To be validated” Transactions
  • What Happens to Other Payments if an Installment Payment is refused
  • Resubmitting a declined deferred or installment payment
  • Final Status in the Transaction Logs
  • Identifying the Source of a SEPA Transfer
  • Refunds Following a Change in Merchant Bank
  • Refund delay
  • Refund a chargeback
  • Cancellation a prepaid card
  • Date of issuance of a cancellation
  • Reversal request
  • Cancel an installment payment
  • Cancel multiple transactions from the Merchant Back Office
  • Change the description on the merchant's bank statement
  • Customer Cancellation of a Token
  • Payment method not available for additional payments
  • Payment without visible in the tab Captures
  • Difference between Success rate and Confirmed
  • Change the amount of a refund that hasn't been delivered to the bank
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